1. How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same.

2. Can I order a product that is 'Out of Stock'?

Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with seller.

3. How do I return an item purchased?

Unfortunately, good sold is not returnable, refundable nor exchangeable.

4. How do I check the current status of my orders?

You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

5. Is it necessary to have an account to shop on Store?

You can shop on Store by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Store account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

6. How long does delivery take?

All of our products will be ready to ship in 2-3 days after purchase. That delivery estimates are calculated from the time of despatch, rather than from the moment you place your order. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year.

7. Are there any hidden costs (sales tax, etc) on items sold by Store?

No. There are zero hidden charges when you make a purchase on Store. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

8. How do I pay for my purchase?

Store offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Store's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

9. Is it safe to use my credit/debit card on Store?

Your online transaction on Store is secure with the highest levels of transaction security currently available on the Internet. Store uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Store are processed through secure and trusted payment gateways managed by leading banks.